How to Download an Asset
Overview
This guide explains how to download assets from your Library. Assets can be downloaded in various ways, depending on where they appear and the permissions assigned to your user group. Some downloads may include format or size options based on how the asset has been processed.
Before You Start
- You must have permission to download assets in the platform.
- The available formats and sizes depend on your platform’s configuration and the asset’s file type.
- If the download option isn’t visible, it may be restricted by your permissions or disabled for the specific asset.
Ways to Download an Asset
- From Asset Actions (⋯): In folders, metadata views, dwellings, and search results, use the three-dot menu next to an asset to access the download option.
- Bulk Download: Use the checkboxes to select multiple assets. A banner appears at the bottom with available actions, including bulk download.
- From Asset Preview: When previewing an asset, use the “Download” button to save the file.
- From Asset Details: Within the asset detail view, you can download the original or available versions of the asset. There is also an option to convert and download (covered in a separate guide).
- External Downloads: If you're an external user accessing assets through a Portal, download options will be available based on the portal configuration.
Tips
- If you don’t see download options, verify your permissions or consult your administrator.
- Multiple file formats may be offered, such as original, resized, or converted. Choose the version that fits your use case.
- Bulk downloads are delivered as individual files, not packaged into a compressed folder.
- Files are saved to your default download location unless otherwise set in your browser preferences.
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